Same day returns accepted
Worldwideshipping via Fedex, UPS.
Taxes and customs may vary depending on the region
HEERA MOTI JEWELLERS
HEERA MOTI JEWELLERSCustomer Purchase Policy
At Heera Moti Jewellers, your satisfaction and confidence are our highest priorities. We believe in complete transparency before every purchase.
Before You Buy
Before You BuyTo help you make an informed decision, we are happy to provide:
Live Video Call – See the product in real time before placing your order.
Additional Photos & Videos – Request close-up images or videos from different angles.
Product Assistance – Our team is available to answer your questions about size, finish, materials, and product details.
We encourage every customer to review the product carefully before confirming their purchase.
Return, Exchange & Refund Policy
Return, Exchange & Refund PolicyAs every product undergoes quality inspection before dispatch and many items are handcrafted or specially packed:
- No Return
- No Exchange
- No Refund
No ReturnAll sales are final once the order is confirmed and dispatched.
Damaged or Wrong Product
Damaged or Wrong ProductIf you receive a damaged product or an incorrect item, please contact us within 24 hours of delivery by sharing:
- Clear photos of the package and product
- An unboxing video (without cuts or edits)
An unboxing video (without cuts or edits)Our team will review the issue and provide the appropriate assistance.
Our Promise
Our PromiseWe are committed to providing:
Genuine & Quality Products Honest Product Representation Secure Packaging Responsive Customer Support A Safe & Transparent Shopping Experience
Your trust is our greatest asset.
Thank you for choosing Heera Moti Jewellers.
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