Same day returns accepted
Worldwideshipping via Fedex, UPS.
Taxes and customs may vary depending on the region📌 HEERA MOTI JEWELLERS
Customer Purchase Policy
At Heera Moti Jewellers, your satisfaction and confidence are our highest priorities. We believe in complete transparency before every purchase.
✅ Before You Buy
To help you make an informed decision, we are happy to provide:
📹 Live Video Call – See the product in real time before placing your order.
📸 Additional Photos & Videos – Request close-up images or videos from different angles.
💬 Product Assistance – Our team is available to answer your questions about size, finish, materials, and product details.
We encourage every customer to review the product carefully before confirming their purchase.
📦 Return, Exchange & Refund Policy
As every product undergoes quality inspection before dispatch and many items are handcrafted or specially packed:
- ❌ No Return
- ❌ No Exchange
- ❌ No Refund
All sales are final once the order is confirmed and dispatched.
🚚 Damaged or Wrong Product
If you receive a damaged product or an incorrect item, please contact us within 24 hours of delivery by sharing:
- 📸 Clear photos of the package and product
- 🎥 An unboxing video (without cuts or edits)
Our team will review the issue and provide the appropriate assistance.
🤝 Our Promise
We are committed to providing:
✔ Genuine & Quality Products
✔ Honest Product Representation
✔ Secure Packaging
✔ Responsive Customer Support
✔ A Safe & Transparent Shopping Experience
Your trust is our greatest asset.
Thank you for choosing Heera Moti Jewellers.
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